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foAudits Q&A Questions posed by previous customers, and the responses.
Q. "I need some help understanding the framework of foAudits."
A. foAudits can be thought in the same way as you would think of Microsoft Excel. Excel is a program, which loads spreadsheets that users can fill out. A spreadsheet can contain a template -- with fields, pick-lists, tabs, and other organizational features that assist the user in entering information.
foAudits is a template of the audit that you would like to capture. This template is stored once on the mobile device (and once on the server). You can then create multiple instances of different customer audits using this template -- with the information being stored on the PDA -- as you take the audits. The template itself is not replicated for each audit on the mobile device, to save space.
As with an Excel template, calculations can be performed as part of the audit, while at the customers' site, so that you can give a preliminary report while you are still on-site.
The data-only is then transmitted (that is, synced) to the server either wirelessly, or when the user connects to the internet. All of the information ends up in one spot for reporting (and backup) purposes.
Q. "How many audits can a PDA running foAudits hold?"
A. foAudits can hold as many audits as the given devices' memory constraints permit. For an example of sizing: A typical foAudit program (142kb) and database (310kb) holding 29 completed multi-page audits, takes up 452kb in size on a mobile device. |
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| NOTE | | The terms "PDA" and "Mobile Device" are often used interchangeably in this FAQ; and can also be replaced with "Smart Phone" or "Tablet". |
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Q. "Can the mobile carry more than one Type of audit? I have a couple of different audits that I might use, depending upon the situation..."
A. the foAudits tool can hold many different types of audits. You can add in additional audits in the future, using your existing database structure and the foAudits PDA software -- paying only to set the new audit template up. The foAudits tool will automatically display a pick list if it holds multiple types of audits, so that the user can select the one to work with.
Q. "Do you have a recommendation of the type of mobile hardware to get?"
A. There is a Earthtoys article here that talks about the differences between the platforms. We have foAudits running on the Google Android OS, Palm, Pocket PC (aka Windows Mobile); on tablets, pdas and smart phones; so the options are wide open.
Q. "Do you supply the devices or just the software?"
A. We can either purchase the devices for you; sending them to you fully loaded, tested, and ready to go; or, we can provide install files for you to buy the devices locally and install foAudits on the mobiles yourself.
Most of our customers prefer to get them fully loaded.
Q. "Will the custom audit that we set up be available to other FO customers?"
A. By rule, we do not reuse our clients' audits for other client applications. Each is a custom effort, just for that client, which ensures that any proprietary information, calculations or just the layout of the audit and report remains unique.
In fact, we are very protective of our own customers audits, business plans and arrangements -- all for the sake of our customers. That is why you do not see customer names listed all over our site.
We would protect you the same way.
Q. "Do I need to have a server?"
A. FO provides versions of foAudits for both in-house use or to be run from our database-driven web servers. Our hosted solution is a good deal less expensive.
The client portion of foAudits works exactly the same in either scenario.
Q. "How is foAudits priced?"
A. Beginning with version 5.0, the user component is licensed annually for $150USD.
There is a separate one-time charge to set up your audit template and optional charges for a server-hosted database or editing tools. Pricing for the backend components is based on the complexity of the information that you wish to capture.
A separate license to a designer (audits design tool) is available for $10,000. This design tool allows you to build your own audits. Click this chart for more information on foAudits component pricing.
Q. "How extensive is reporting?"
A. On the backend (web/database) side -- reporting can be generated as web-based reports and as downloadable report files -- such as Excel filers, Adobe PDFs or text files. There is a lot of flexibility, through the optional foReports adhoc report writer add-in (see: http://www.fo.com/foreports)
On the PDA, simple reports can be generated as leave-behinds for the customer, and can be printed on printers from the mobile device, from belt-printers, or from standalone wireless printers carried into the field -- with the primary restraints here being cost and (probably more importantly) the desire to carry printers into the field.
Q. "Are calculations supported on the PDA itself?"
A. Yes.
Calculations can be done on the mobile-side, or the backend database-side, once audit information is passed to it. There is a scripting language in the mobile component that provides for fairly sophisticated run-time calculations in the field, which would be programmed for the customer by us. This could optionally be extended to provide an interface to the inspector/auditor, so that
they can create simple energy-related calculations in the field as well.
Q. "If we use foAudits, who owns the tool?"
A. foAudits and the underlying sync engine itself are a toolset, continuously developed since 1997. Think of it like Microsoft Excel. We develop custom templates for individual audits for our customers. Think of these templates as complex Excel worksheets. The templates; certainly all customer data; field definitions; and calculations and are yours alone. In fact, we vigorously protect the confidential nature of our customers' audits and calculations. The tool itself is licensed to you to use, but remains the copyrighted property of Fundamental Objects™.
Q. "Are you able to perform the audits for us?"
A. We do not perform the actual audits. That is not our business.
We write web-based and handheld applications for utilities, government agencies and companies like yours; for you to then go to customer homes or commercial businesses to do the actual audits.
We also aggregate the data, and perform any calcs programmatically, and even optionally produce the reports that you then give, send, email, etc. to the energy customer.
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